Microsoft Dynamics 365 Business Central Specialists
Business Central expertise without the big-firm overhead
Z9Works helps small and mid-sized businesses implement, improve, integrate and support Microsoft Dynamics 365 Business Central and Dynamics NAV.
Work directly with experienced consultants and developers who understand both, the technology and the business behind it.
Who We Are
Microsoft Dynamics 365 Business Central consultants serving Canada and the U.S.
Z9Works is an Ontario-based Microsoft Dynamics 365 Business Central consulting firm helping small and mid-sized businesses across Canada and the United States.
Our Services
We provide Microsoft Business Central implementations, Dynamics NAV/Great Plains upgrades, custom development, integrations, reporting and ongoing support.
Our Approach
Simple:
- Understand how your business operates
- Solve the right problems
- Keep the solution as practical as possible.

Years of Experience
Projects
Happy Clients
Daily Orders Supported
When Business Central needs to work better
Companies usually come to us because something is not working the way it should.

Moving from Dynamics NAV
Your NAV environment is aging, heavily customized or becoming difficult to support, and you need a practical path to Business Central.
Business Central doesn’t fit the business
The system is running, but employees still depend on spreadsheets, manual processes or workarounds.
Too much manual work
Orders, purchasing, reporting or other processes require unnecessary steps that could be simplified or automated.
Systems don’t communicate
Business Central needs to exchange information with websites, e-commerce platforms, warehouses, industry applications or other business systems.
Customizations have become difficult
Older functionality needs to be redesigned, modernized or moved into Business Central extensions.
You need a better support relationship
Your current partner is too slow, too expensive or simply doesn’t understand your environment well enough.
Business Central Services
Business Central Implementation
Implement Microsoft Dynamics 365 Business Central around the way your business actually operates, with a focus on practical processes and long-term maintainability.
Dynamics NAV to Business Central Upgrades
Move from Microsoft Dynamics NAV to Business Central while preserving the processes, integrations and custom functionality that matter to your business.
We work with both relatively standard NAV environments and heavily customized systems.
Dynamics GP to Business Central Migration
Move from Microsoft Dynamics GP to Dynamics 365 Business Central with a practical migration plan that preserves the data, processes and reporting your business depends on.
Learn about GP to BC Migrations
Business Central Development & Customization
When standard Business Central isn’t enough, we design and develop extensions, workflows, modules and specialized functionality.
Our goal isn’t to customize everything. It is to customize the parts that create real business value.
Business Central Integrations
Connect Business Central to the systems your company depends on.
This may include websites, e-commerce platforms, EDI, APIs, industry-specific applications, reporting systems and other external platforms.
Business Central & NAV Support
Ongoing support for existing Business Central and Dynamics NAV environments, including troubleshooting, enhancements, development and process improvements.
Senior people stay involved
Experienced consultants and developers remain close to the project instead of disappearing after the sales process.
Business before technology
We start by understanding the process and the problem. Technology comes second.
Practical, maintainable solutions
We avoid unnecessary complexity and over-engineering. The best solution is usually the simplest one that solves the real problem.
Efficient delivery
We use modern development tools, automation and AI where they genuinely improve productivity and reduce unnecessary effort.
Long-term relationships
Many of the systems we support evolve over years. We aim to understand both the technology and the business behind it.
Why Z9Works
Experienced people. Practical solutions. Direct relationships.
Z9Works is intentionally a tight, experienced team.
Our clients work directly with senior consultants, developers and architects instead of passing through layers of salespeople, account managers and junior resources.
That means the people discussing your business are often the same people designing and delivering the solution.

Business Central Consulting Experience

Built on decades of Dynamics experience
Our team has worked with Microsoft Dynamics NAV and Business Central across implementations, upgrades, development, integrations, reporting and support.
Our experience includes both straightforward ERP environments and complex systems involving:
- High transaction volumes
- Large product catalogues
- Custom pricing and commission structures
- Third-party system integrations
- E-commerce and web integrations
- EDI and automated data exchange
- Warehouse and purchasing processes
- Custom operational workflows
- Management and operational reporting
- Performance tuning and fine-tuning
How We Work
Understand. Simplify. Deliver.

Understand
We learn how your business operates, what is working and where the real problems are.

Simplify
We look for the simplest practical solution. Sometimes that means configuration, sometimes process change, and sometimes custom development.

Deliver
Experienced people stay involved from design through development, implementation and ongoing support.
Still running Dynamics NAV?
Many businesses have spent years adapting Dynamics NAV to their operations. Moving to Business Central should not mean throwing away everything that works.
We help companies evaluate their existing NAV environment, identify what should be kept, redesigned or eliminated, and build a practical migration path to Microsoft Dynamics 365 Business Central.
This may include:
- NAV customization analysis
- Extension conversion
- Data migration
- Integration redevelopment
- Reporting migration
- Process redesign
- Business Central
- SaaS implementation
- Legacy NAV archive strategy
Where We Work
Z9Works is based in the Greater Toronto Area and works with clients across Canada and the United States, supported by a distributed team of experienced consultants and developers.
Our Canadian Base
Toronto, Canada
Z9Works is based in the Greater Toronto Area, serving clients across Ontario and beyond.
Where We Work
Canada & United States
We support Business Central and Dynamics NAV clients across North America.
Meet the Team
Distributed Delivery Team
Our consultants and developers work across Canada, the U.S. and Europe, giving us access to the best talent.
Services for Partners
Business Central expertise for other Microsoft partners
Z9Works also works with Microsoft partners, consulting firms and technology providers that need additional Business Central expertise or delivery capacity.
- Business Central development
- Solution architecture
- NAV and Business Central upgrades
- Integrations
- Technical troubleshooting
- Project delivery
- Consulting capacity
- Short- or long-term resource augmentation

Explore Services for Partners
What Our Clients Say
Do not just take our word for it, here is what our clients say:

Z9Works has a very practical approach. They take the time to understand how our business works before recommending changes, which has saved us from unnecessary customization.
Marcus
Distribution and Warehousing
Vancouver

What we value most is the direct access to experienced people. We are not passed from sales to project management to junior resources. The people we speak with understand our system and can actually solve the problem.
Patricia
Charity
Toronto

We needed a partner that could handle both Business Central and the systems around it. Z9Works has helped us with development, integrations, reporting, and ongoing support without treating each issue as a separate project
Rajiv
Manufacturing
Mississauga
Have a Business Central problem you need solved?
Whether you’re planning an implementation, moving from Dynamics NAV, improving an existing Business Central environment or looking for a more responsive support partner, we’d be happy to talk.

