Microsoft Dynamics 365 Business Central Specialists

Business Central expertise without the big-firm overhead

Who We Are

Microsoft Dynamics 365 Business Central consultants serving Canada and the U.S.

Z9Works is an Ontario-based Microsoft Dynamics 365 Business Central consulting firm helping small and mid-sized businesses across Canada and the United States.

Our Services

We provide Microsoft Business Central implementations, Dynamics NAV/Great Plains upgrades, custom development, integrations, reporting and ongoing support.

Our Approach

Simple:

  1. Understand how your business operates
  2. Solve the right problems
  3. Keep the solution as practical as possible.
Business Central Consulting
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Daily Orders Supported

When Business Central needs to work better

Companies usually come to us because something is not working the way it should.

Microsoft Dynamics 365 Business Central Consulting

Moving from Dynamics NAV

Your NAV environment is aging, heavily customized or becoming difficult to support, and you need a practical path to Business Central.

Business Central doesn’t fit the business

The system is running, but employees still depend on spreadsheets, manual processes or workarounds.

Too much manual work

Orders, purchasing, reporting or other processes require unnecessary steps that could be simplified or automated.

Systems don’t communicate

Business Central needs to exchange information with websites, e-commerce platforms, warehouses, industry applications or other business systems.

Customizations have become difficult

Older functionality needs to be redesigned, modernized or moved into Business Central extensions.

You need a better support relationship

Your current partner is too slow, too expensive or simply doesn’t understand your environment well enough.

Business Central Services

Business Central Implementation

Implement Microsoft Dynamics 365 Business Central around the way your business actually operates, with a focus on practical processes and long-term maintainability.

Dynamics NAV to Business Central Upgrades

Move from Microsoft Dynamics NAV to Business Central while preserving the processes, integrations and custom functionality that matter to your business.

We work with both relatively standard NAV environments and heavily customized systems.

Dynamics GP to Business Central Migration

Move from Microsoft Dynamics GP to Dynamics 365 Business Central with a practical migration plan that preserves the data, processes and reporting your business depends on.

Business Central Development & Customization

When standard Business Central isn’t enough, we design and develop extensions, workflows, modules and specialized functionality.

Our goal isn’t to customize everything. It is to customize the parts that create real business value.

Business Central Integrations

Connect Business Central to the systems your company depends on.

This may include websites, e-commerce platforms, EDI, APIs, industry-specific applications, reporting systems and other external platforms.

Business Central & NAV Support

Ongoing support for existing Business Central and Dynamics NAV environments, including troubleshooting, enhancements, development and process improvements.


Senior people stay involved

Experienced consultants and developers remain close to the project instead of disappearing after the sales process.

Business before technology

We start by understanding the process and the problem. Technology comes second.

Practical, maintainable solutions

We avoid unnecessary complexity and over-engineering. The best solution is usually the simplest one that solves the real problem.

Efficient delivery

We use modern development tools, automation and AI where they genuinely improve productivity and reduce unnecessary effort.

Long-term relationships

Many of the systems we support evolve over years. We aim to understand both the technology and the business behind it.

Why Z9Works

Experienced people. Practical solutions. Direct relationships.

Z9Works is intentionally a tight, experienced team.

Our clients work directly with senior consultants, developers and architects instead of passing through layers of salespeople, account managers and junior resources.

That means the people discussing your business are often the same people designing and delivering the solution.

collaboration

Business Central Consulting Experience

our experience

Built on decades of Dynamics experience

Our team has worked with Microsoft Dynamics NAV and Business Central across implementations, upgrades, development, integrations, reporting and support.


Our experience includes both straightforward ERP environments and complex systems involving:

  • High transaction volumes
  • Large product catalogues
  • Custom pricing and commission structures
  • Third-party system integrations
  • E-commerce and web integrations
  • EDI and automated data exchange
  • Warehouse and purchasing processes
  • Custom operational workflows
  • Management and operational reporting
  • Performance tuning and fine-tuning

How We Work

Understand. Simplify. Deliver.

01

Understand

We learn how your business operates, what is working and where the real problems are.

02

Simplify

We look for the simplest practical solution. Sometimes that means configuration, sometimes process change, and sometimes custom development.

03

Deliver

Experienced people stay involved from design through development, implementation and ongoing support.

Still running Dynamics NAV?

Many businesses have spent years adapting Dynamics NAV to their operations. Moving to Business Central should not mean throwing away everything that works.

We help companies evaluate their existing NAV environment, identify what should be kept, redesigned or eliminated, and build a practical migration path to Microsoft Dynamics 365 Business Central.

This may include:

  • NAV customization analysis
  • Extension conversion
  • Data migration
  • Integration redevelopment
  • Reporting migration
  • Process redesign
  • Business Central
  • SaaS implementation
  • Legacy NAV archive strategy

Where We Work

Z9Works is based in the Greater Toronto Area and works with clients across Canada and the United States, supported by a distributed team of experienced consultants and developers.

Our Canadian Base

Toronto, Canada

Z9Works is based in the Greater Toronto Area, serving clients across Ontario and beyond.

Where We Work

Canada & United States

We support Business Central and Dynamics NAV clients across North America.

Meet the Team

Distributed Delivery Team

Our consultants and developers work across Canada, the U.S. and Europe, giving us access to the best talent.

Services for Partners

Business Central expertise for other Microsoft partners

Z9Works also works with Microsoft partners, consulting firms and technology providers that need additional Business Central expertise or delivery capacity.

  • Business Central development
  • Solution architecture
  • NAV and Business Central upgrades
  • Integrations
  • Technical troubleshooting
  • Project delivery
  • Consulting capacity
  • Short- or long-term resource augmentation
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What Our Clients Say

Do not just take our word for it, here is what our clients say:

marcus

Z9Works has a very practical approach. They take the time to understand how our business works before recommending changes, which has saved us from unnecessary customization.

patricia

What we value most is the direct access to experienced people. We are not passed from sales to project management to junior resources. The people we speak with understand our system and can actually solve the problem.

Charity

rajiv

We needed a partner that could handle both Business Central and the systems around it. Z9Works has helped us with development, integrations, reporting, and ongoing support without treating each issue as a separate project

Manufacturing