Microsoft Dynamics 365 Business Central
Business Central for Companies That Need Their Systems to Work Together
Microsoft Dynamics 365 Business Central brings finance, purchasing, sales, inventory, operations and reporting into one connected business system.
Z9Works helps companies implement, improve and support Business Central with an emphasis on practical processes, thoughtful configuration and solutions that fit how the business actually operates.
What is Microsoft Dynamics 365 Business Central?
One System for the Core of Your Business
Business Central is Microsoft’s cloud ERP platform for small and mid-sized organizations. It connects the operational and financial parts of the business that are often spread across accounting software, spreadsheets, separate databases and disconnected applications.
Instead of moving information manually between systems, Business Central provides one environment for managing transactions, inventory, customers, vendors, financial reporting and day-to-day operations.
Financial Management
- General ledger
- Accounts receivable
- Accounts payable
- Budgeting
- Cash management
- Financial reporting
Sales & Customer Management
- Quotes
- Orders
- Pricing
- Customers
- Shipments
- Invoicing
Purchasing
- Vendors
- Purchase orders
- Receiving
- Approvals
- Procurement processes
- RMAs
Inventory
- Inventory availability
- Locations
- Transfers
- Costing
- Replenishment
- Item tracking
Operations
- Order processing
- Planning
- Workflows
- Operational controls
- Approvals
- Attachments
Reporting & Analytics
- Financial statements
- Operational reporting
- Power BI
- Management visibility
- Excel, Word Exports
- Data Mining
Business Worldwide Using BC
Countries and Regions
Languages
Users in BC/NAV
Who Microsoft Dynamics 365 Business Central is for
Companies usually begin looking at Business Central when their existing systems can no longer keep up with the way the business operates.
Your accounting system is becoming a limitation
The business has outgrown QuickBooks, Sage or another entry-level accounting platform.
Too much happens in spreadsheets
Important operational processes rely on Excel files maintained by individual employees.
Systems don’t communicate
Accounting, ecommerce, warehouse, CRM and other systems require duplicate entry or manual reconciliation.
Reporting takes too long
Management cannot easily get reliable financial or operational information.
Processes have become complicated
Years of workarounds have created unnecessary manual steps and exceptions.
Your existing ERP is aging
You are running an older Microsoft Dynamics NAV, GP or another legacy ERP platform.
The Microsoft ecosystem
Built to Work with the Microsoft Tools You Already Use
Business Central is part of the Microsoft Dynamics 365 ecosystem and works naturally with Microsoft 365 and Microsoft’s broader cloud platform.
Excel
Export, analyze and update Business Central information using familiar Excel tools.
Outlook
Access customer and transaction information directly from Microsoft Outlook.
Teams
Share Business Central records and collaborate around operational information.
Power BI
Build dashboards and management reporting using Business Central data.
Power Automate
Automate approvals, notifications and workflows across applications.
Power Platform & Azure
Extend Business Central and connect it with other business systems.
Select Capabilities:
- Inventory and availability
- Multiple locations
- Purchasing and replenishment
- Sales order processing
- Customer-specific pricing
- Vendor management
- Freight and shipping
- Commissions
- Ecommerce integrations
- Reporting and analytics
Business Central for Distribution Companies
One of Z9’s Core Specializations
Business Central is particularly well suited to distributors that need strong financial controls combined with inventory, purchasing and sales order management.
Z9Works has extensive experience working with organizations managing large item catalogs, complex pricing, purchasing, replenishment, customer-specific requirements and integrated order-processing environments.
Where Z9Works is different
Business Central Without the Big-Consulting-Firm Experience
A successful ERP project depends on much more than configuring software.
It requires understanding how the business works, deciding which processes should change, determining where Business Central should be extended and knowing when not to customize the system.
At Z9Works, clients work directly with experienced Business Central professionals. We keep project teams small, communication direct and decisions practical.
Senior people stay involved
You are not handed from a salesperson to a large rotating implementation team.
Process before customization
We look at the business problem first and the technology second.
Practical customization
When standard Business Central isn’t enough, we design extensions that solve real operational requirements without unnecessary complexity.
Integration experience
We regularly connect Business Central with ecommerce platforms, websites, industry applications, reporting systems and external services.
Business Central services
BC Implementation
Planning, configuration, data migration, development, testing, training and deployment.
Business Central Support
Ongoing functional and technical support for existing Business Central environments.
Development & Customization
C/AL and AL development, extensions and specialized functionality. Performance tuning.
Integrations
Connect Business Central with websites, ecommerce platforms, external applications and APIs.
Reporting & Analytics
Power BI, financial reporting, operational reporting and management dashboards.
Project Rescue
Help with Business Central implementations or environments that have become difficult to manage.
Standard Where Possible. Customized Where It Matters.
Business Central provides a strong standard platform, but no two businesses operate exactly the same way.
The goal should not be to reproduce every old process inside a new ERP system. Nor should every requirement force the business to change how it operates.
We help determine where standard Business Central is sufficient, where processes should be simplified, and where customization or integration creates genuine business value.
Cloud / SaaS
A Modern Cloud ERP Platform
Business Central runs in Microsoft’s cloud environment, removing much of the infrastructure traditionally required to maintain an ERP system.
Microsoft manages the core platform and continuously updates the service, while Business Central extensions allow organizations to add specialized functionality without modifying Microsoft’s base application.
- Secure Microsoft cloud platform
- Automatic platform updates
- Browser and mobile access
- No traditional ERP server infrastructure
- Extensible through Business Central apps and AL extensions
- Integration with Microsoft 365 and Power Platform
Frequently Asked Questions
Not Sure Whether Business Central Fits Your Business?
You don’t need to arrive with a detailed ERP specification. Tell us how your business works, where your current systems are creating problems and what you are trying to improve. We’ll help determine whether Business Central is the right platform and what a sensible next step would look like.